Where is my order?

You can consult where is your order contacting us to info@imjennius.com

What about refunds and exchanges?

Check all info here: https://imjennius.com/pages/returns-and-exchanges


Can I cancel my order or change it once I did it?

Nowadays it is impossible for us to change or cancel your order as it goes directly to our factory.
If you change your mind, we can offer you to send us an email to info@imjennius.com informing about your problem,  buy another product and send yours to the direction we will give you as soon as it arrives to have a refund. Please, have in mind that return cost shipping will be on you.

I have a discount code, how do I use it?

1. Choose the product you like
2. Go to check out and fill in your info
3. Add your code on the side (computer) and press apply. If you are buying it with mobile navigation, you will add it after you click to "Continue to shipping method".


How does our shipping works?


How can I pay?

Visa, Visa Electron and MasterCard . Charge the billing at the time you purchase.

PayPal express 

Google Pay, Apple Pay and Amazon pay as well available, so you can do your checkout as fast as possible-

Divide your payments in monthly payment with Viabill

Can I keep saved something I liked for later?

You can add to your Wishlist ítems you liked and it will appear next time you open our website as a red number on the heart that will find in the right corner of our page. 
Your wishlist and cart will save your latest modifications any time.

I can't find my size. What can I do?

You won't find that problem as every order is made directly to our factory. If you have any issue with which size to pick, you can always take a look to our sizing chart: https://www.imjennius.com/pages/sizing-chart-basics

And don't be shy to send us a question to our mail  info@imjennius.com or social media channels.

If I put something in the cart is it reserved automatically?

No, but we have unlimited stock so you won't find a problem about purchasing that item later. Please keep in mind that, if there is a promotion, that may not still on later.

From where I can buy your products?

FROM ANYWHERE. We do shipping worldwide!